Frequently Asked Questions

Choosing solar can feel complicated, especially with so much conflicting information online.

This page answers the questions we hear most often, covering costs, installation, maintenance and what you can expect when working with us.

Each answer links to a relevant service page if you’d like to go into more detail.
How much does solar panel installation cost?

The cost depends on the property, system size and equipment chosen. We provide guide pricing alongside tailored quotes after a full in-person site survey. You can read more about this on our Solar Panel Installation page.

How quickly can I expect a return on my investment?

Most households see their system pay for itself within six to ten years, depending on usage and system size. Adding battery storage often improves return on investment by allowing you to use more of the electricity you generate.

How many solar panels will I need?

The number of panels is different for every home. It depends on factors like your roof, energy use and the system design that best fits your property.

Our team is always ready and on hand to provide a bespoke quote.

Can I add battery storage to an existing system?

Yes. A solar battery can be added to an existing solar panel system, allowing you to store unused electricity for later. We install batteries from quality brands including Tesla, Alpha ESS and SolaX. More details are on our Battery Storage Installation page.

How long do solar panels last?

Solar panels are built to last 20 years or more. Efficiency reduces gradually, but a well-installed system will continue generating electricity long after the initial investment is repaid. For information on upkeep, see our Maintenance and Monitoring page.

How do I know I can trust Charge Up?

We are MCS and RECC certified, and every installation comes with a ten-year workmanship guarantee. Our customers consistently rate us 5★ for service, quality and aftercare. Find out more about our mission on our About Us page.

Can I have a quote without a survey?

All of our systems are bespoke and designed specifically for each home. A site survey is essential to make sure your system is safe, efficient and tailored to your needs.

This allows us to provide an accurate quote rather than a rough estimate.

Speak to our friendly team to discuss your options.

Can solar panels still work in winter?

Yes. While shorter daylight hours reduce overall generation, solar panels continue to produce electricity in colder months. Battery storage can help balance out seasonal variations by saving surplus energy for later use.

Do you install EV chargers as well as solar panels?

Yes. We install EV charging points for homes and commercial sites. These are fitted by certified professionals and designed for daily use. See our EV Home Charging and Commercial EV Charging pages for details.

What happens during a site survey?

A member of our friendly and professional team will assess your roof space, review your electricity usage and recommend the right set-up. This ensures we provide an accurate design and transparent pricing with no hidden extras. You can learn more on the How It Works page.

If you’d like more information or can’t find the answer to your question here, our friendly team will be more than happy to help.

With Charge Up you are in safe, qualified and accredited hands